FAQ's

Yes, you will have a specific contact. If for some reason your regular contact is not available we have multiple team members that can step in. We will arrange an introduction so that you always know exactly who you are talking to.

Together our team has worked across a broad range of industries so we should have some experience in your industry. If we haven’t worked in your industry, we are quick learners and we're confident we will be up to speed in no time.

Yes we can! Efficiency is something we strive towards in all of our endeavours and we can help you with it too! Book an appointment or send us a message and we can have a chat about your current process.

You will never really know until you try, but we are confident that you will not regret working with us and the additional value we add. Next time you have vacancy why not give us a try 

We employ our people at market rates and our charges are designed to recover those with a reasonable margin to cover our costs. Our solutions can be charged to you on a variable or fixed rate basis e.g. an hourly rate or a weekly or monthly rate. We customise our solutions to your needs and seek to ensure we agree a rate that delivers great value.

Our preference is to set our people with one of your company email addresses so your supliers or customers see your company. That way we will communicate the same way as any of your other employees. We use Zoom technology for video conferences and virtual meetings, so we can meet with you as often as needed

By partnering with Fountain, we become part of your team. Together we define the role, responsibilities and reporting framework so you will always have control.

Our sister company Fountain Management & Consulting will be happy to help you out. Check out the website https://fountainconsulting.com.au/ You can also book an appointment or send us a message through this website and mention strategy in the questionnaire.

We employ proven accountants and administrators with real industry experience. We seamlessly work alongside you and your teams, just like we were your employees. We have the capability and resources to offer you the best accounting and admin functions. Book a free appointment so we can chat mre about helping you and answer any questions you may have.

We are set up to focus and specialise in family-owned businesses based in regional locations. We are more than happy to discuss tailored solutions with metropolitan-based businesses

Our main office is located in Brisbane with a growing presence with key staff based in regional cities such as Mackay and Newcastle. Nick travels regularly and can meet with you as and when needed. Our team members that work with you can travel to your premises 

You don’t need to worry about the whole hiring process, training your recruits and managing their performance. You don’t need to settle for poor information and poor performance. Our team has the experience to ensure you have quality data, regular reports and real insights to help grow and improve your business